Business Service Model |
| Generic Function | Management Tier | Functional Activities |
| Generic Function | Business Culture | Marketing & Public Relations |
| Business Rules |
| Business Risk Management |
| Legislative Guidelines |
| Environmental & Social Responsibilities |
| National/Global Politics |
| Information Management Tools | Document & Transaction Record Management |
| Enterprise Architecture Management |
| Business Services | Industry Specific Application Management |
| Content & Knowledge Management |
| Access & Security Management |
| Technological Infrastructure | Workplace Tools |
| Infrastructure Management Services |
Operational Monitoring & Development Tools |
Workplace Collaboration Tools |
| Standards & Technical Architecture Management |